A management system is not software. It is how decisions get made.
The Woleft Operating Map is a five-stage method that turns an owner-dependent company into a managed one: clear numbers, clear processes, clear responsibility, and the software that keeps it all running.
Six parts of a management system
Software alone does not change how a company is run. We design and install all six parts together, so they reinforce each other.
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01
KPI tree
10–15 company metrics broken down to departments and people, each with an owner and a target.
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02
Scorecard
One page the owner and managers review every week, updated automatically.
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03
Process map
How sales, delivery, payments and service really flow, with owners and handoffs.
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04
Meeting rhythm
Weekly and monthly meetings with a fixed agenda built around the numbers.
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05
Data and dashboards
Data from every program in one place, with live dashboards for each role.
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06
Automations and tools
Automations, apps and AI that remove the bottlenecks the numbers reveal.
Five stages, one path
Every stage has a clear goal, a defined role for your team and a result you can use.
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Goal. Understand how the company really works and where it loses time and money.
What happens
- On-site interviews with the owner and key people
- Walk-through of core processes
- Audit of data, systems and reports
- Quick wins identified
You get
- Diagnostic report with findings
- Map of core processes and bottlenecks
- Prioritised roadmap with a fixed price
Your involvement Owner: 2–3 hours. Key people: about an hour each.
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Goal. Agree on what the company measures and how work should flow.
What happens
- KPI tree and targets
- One-page scorecard design
- Target processes and responsibilities
- Data model and integration plan
You get
- Approved KPI tree and scorecard
- Target process maps
- Technical specification
Your involvement Owner and managers: two working sessions.
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Goal. Build the data layer, dashboards, automations and tools.
What happens
- Connect data sources
- Build dashboards and reports
- Build automations and apps
- Test on real data
You get
- Working dashboards
- Working automations
- Test results
Your involvement One contact person for access and questions, plus a weekly demo.
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Goal. Make the system part of daily work.
What happens
- On-site launch workshop
- First meetings on the new scorecard
- Training by role
- Parallel run and fixes
You get
- System in daily use
- Meeting agendas and rules
- Guides and videos
Your involvement All users: short training for their role.
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Goal. Keep the system accurate and grow it with the company.
What happens
- Monthly KPI review with Max
- New reports and automations
- Forecasts and alerts
- Monitoring and support
You get
- Monthly review notes
- New improvements every month
- A stable, monitored system
Your involvement Owner: one monthly review.
Stages 2–4 run within the 30-day Management System Sprint. Custom software and ML projects follow the same stages with their own timeline. See pricing
What happens when Max comes to you
On-site time is spent on what cannot be done well remotely: understanding people and processes and aligning the team. Development and implementation are done remotely.
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1
Listen
Interviews with the owner and key people, and a walk-through of the office, sales floor or warehouse.
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2
Map
A process-mapping workshop with the team: how work really flows and where it stalls.
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3
Align
Findings and priorities with the owner, and a first draft of the KPI tree.
A typical diagnostic visit takes 2–3 days. The launch workshop takes one day.
How we think
- Numbers before softwareWe decide what to measure before choosing tools.
- Fix the process, then automateAutomating chaos only makes chaos faster.
- Tool-agnosticPower BI, Zoho, Odoo, n8n or custom code: whatever fits your company.
- Owned by youCode, data, accounts and documentation belong to the client.
- Small steps, visible resultsEvery stage ends with something your team uses.
- People firstA system works only if people use it, so we design it with them.
Start with a diagnostic
In one week you will see how your company really runs and what to fix first.