Method

A management system is not software. It is how decisions get made.

The Woleft Operating Map is a five-stage method that turns an owner-dependent company into a managed one: clear numbers, clear processes, clear responsibility, and the software that keeps it all running.

What we build

Six parts of a management system

Software alone does not change how a company is run. We design and install all six parts together, so they reinforce each other.

  1. 01

    KPI tree

    10–15 company metrics broken down to departments and people, each with an owner and a target.

  2. 02

    Scorecard

    One page the owner and managers review every week, updated automatically.

  3. 03

    Process map

    How sales, delivery, payments and service really flow, with owners and handoffs.

  4. 04

    Meeting rhythm

    Weekly and monthly meetings with a fixed agenda built around the numbers.

  5. 05

    Data and dashboards

    Data from every program in one place, with live dashboards for each role.

  6. 06

    Automations and tools

    Automations, apps and AI that remove the bottlenecks the numbers reveal.

The Operating Map

Five stages, one path

Every stage has a clear goal, a defined role for your team and a result you can use.

  1. 01

    Diagnose

    Led by Max Duration: 1 week

    Goal. Understand how the company really works and where it loses time and money.

    What happens

    • On-site interviews with the owner and key people
    • Walk-through of core processes
    • Audit of data, systems and reports
    • Quick wins identified

    You get

    • Diagnostic report with findings
    • Map of core processes and bottlenecks
    • Prioritised roadmap with a fixed price

    Your involvement Owner: 2–3 hours. Key people: about an hour each.

  2. 02

    Design

    Max + analysts Duration: Week 1 of the sprint

    Goal. Agree on what the company measures and how work should flow.

    What happens

    • KPI tree and targets
    • One-page scorecard design
    • Target processes and responsibilities
    • Data model and integration plan

    You get

    • Approved KPI tree and scorecard
    • Target process maps
    • Technical specification

    Your involvement Owner and managers: two working sessions.

  3. 03

    Build

    Woleft team Duration: Weeks 2–3 of the sprint

    Goal. Build the data layer, dashboards, automations and tools.

    What happens

    • Connect data sources
    • Build dashboards and reports
    • Build automations and apps
    • Test on real data

    You get

    • Working dashboards
    • Working automations
    • Test results

    Your involvement One contact person for access and questions, plus a weekly demo.

  4. 04

    Launch

    Max + team Duration: Week 4 of the sprint

    Goal. Make the system part of daily work.

    What happens

    • On-site launch workshop
    • First meetings on the new scorecard
    • Training by role
    • Parallel run and fixes

    You get

    • System in daily use
    • Meeting agendas and rules
    • Guides and videos

    Your involvement All users: short training for their role.

  5. 05

    Run & improve

    Woleft team Duration: Monthly

    Goal. Keep the system accurate and grow it with the company.

    What happens

    • Monthly KPI review with Max
    • New reports and automations
    • Forecasts and alerts
    • Monitoring and support

    You get

    • Monthly review notes
    • New improvements every month
    • A stable, monitored system

    Your involvement Owner: one monthly review.

Stages 2–4 run within the 30-day Management System Sprint. Custom software and ML projects follow the same stages with their own timeline. See pricing

On-site

What happens when Max comes to you

On-site time is spent on what cannot be done well remotely: understanding people and processes and aligning the team. Development and implementation are done remotely.

  1. 1

    Listen

    Interviews with the owner and key people, and a walk-through of the office, sales floor or warehouse.

  2. 2

    Map

    A process-mapping workshop with the team: how work really flows and where it stalls.

  3. 3

    Align

    Findings and priorities with the owner, and a first draft of the KPI tree.

A typical diagnostic visit takes 2–3 days. The launch workshop takes one day.

Principles

How we think

  • Numbers before softwareWe decide what to measure before choosing tools.
  • Fix the process, then automateAutomating chaos only makes chaos faster.
  • Tool-agnosticPower BI, Zoho, Odoo, n8n or custom code: whatever fits your company.
  • Owned by youCode, data, accounts and documentation belong to the client.
  • Small steps, visible resultsEvery stage ends with something your team uses.
  • People firstA system works only if people use it, so we design it with them.

Start with a diagnostic

In one week you will see how your company really runs and what to fix first.